This course is specially designed by the group of professional from IATA which representing about 260 airlines worldwide and UFTAA is a world body representing travel agents and tour operators associations worldwide, suitability for people that wish to start a career in the tourism industry. The course aim to provide the people with basic tourism knowledge, thus increase the image and reputation of the professional working in travel agency.

Courses Contents

·         The Business Environment in Travel & Tourism Industry & Travel Professionals

·         Geography in Travel Planning

·         Travel Formalities

·         Land Transport – Rail

·         Land Transport – Car & Camper

·         Hotels

·         Water Transport – Ferries & Cruise

·         Tour Packages

·         Air Transport Essentials

·         Serving The Travel Customer

·         Technology in the Travel & Tourism Industry

·         Air Fares & Ticketing

·         Electronic Booking Tools – Global Distribution System

Successfully passing the examination held by IATA, the student will be awarded an IATA/UFTAA Foundation Diploma from IATA Canada, which is recognized by the major worldwide players in the tourism and hotel industry.

Unique Features

·         Visitation to hotel, airport and cruise

·         Usage of teaching aids video and PowerPoint in teaching

·         Guidance from experience and qualify lecturer

·         Role play and discussion 

·         Intensive exercise to prepare you for examination

Job Prospects

·         Various positions in travel agency

·         Various positions in tour operation companies and tour wholesaler companies

·         Airlines reservation and ticketing staff

·         Airport GSA

·         Reception in Hotel & Resort

·         Reception in Cruise

·         Crew in Theme park 

·         Customer service position in various companies