This course is specially designed for people that wish to pursue a career as a reservation and ticketing staff in the travel agency or airlines. The task is relates to daily operating a computer reservation system to do a flight booking, receiving the customers, etc. It is a suitable job for people that prefer to work in normal office hour and stay within the office.
Course Contents · Perform safety and security and sanitation function · Operate and use tools and equipment · Perform Customer Service · Prepare Quotation · Activate Reservation · Prepare Documents/ Report · Perform Public Relations · Perform Administrative Functions · Involve Professional Development
Upon completion of the course, the student able to perform the reservation task and issue the documents correctly to the customers.
Unique Features · Guide by a lecturer that have more than 10 years experience in teaching ticketing · Syllabus specially designed based on market needs
Job Prospects · Reservation & Ticketing Staff in Travel Agency · Reservation & Ticketing Staff in Airlines · Reservation Staff in Hotel · Reservation Staff in Cruise
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